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If there are no issues in the configuration of the smart host, the SMTP logs may be checked for errors against submission of inbound mail to exchange.Next, if the exchange server is 2007 or 2010, we check the receive connector.

After obtaining the NDR, check the delivery status notification and the server generating NDR to resolve the issue.So it instructs the mail deliver agent the system to which the email is to be routed.If the MX record does not specify the correct IP address of the recipient, incoming mail will not be received by them.If there are no events in the queue, we retry the queue after changing the transport component’s diagnostics logging to expert level.Here, we once again utilize the NSLOOKUP tool to ensure that the resolution is towards the proper server.

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