If you click start then run and type on one of the clients will the client download the definitions?I think the problem might be that the client package was configured to be unmanaged.I have reinstalled both manager and client, I have searched this forum and Google but have found nothing that helps!Other details, such as policy updates, enable/disable features, etc all work from the server to the client.If I look at the "Show Live Update Downloads" screen, it is empty and says "No Live Update Content has been downloaded".The folder "\Documents and Settings\All Users\Application Data\Symantec\Live Update\Downloads" has lots of folders, but "\Program Files\Symantec\Endpoint Protection Manager\Inetpub\content" is empty except for an empty "Content Info.txt" file.Therefore the live updates are centrally downloaded by the End Point Protection Manager and pushed out to the clients.Possible issues 1) Client firewalls 2) Old or corrupted virus definitions prevent Symantec Endpoint Protection Manager to update with new downloaded virus definitions Read this article from Symantec: Symantec Endpoint Protection Manager 11.x is not updating 32 or 64 bit virus definitions
It worked perfectly on my laptop but that's not a suitable location for it.
After you reinstalled the Symantec Endpoint Protection Manager software did you rebuild the client install package?
If you run on the server does it download anything?
So, the only solution was to reinstall version 10, which is once again working perfectly.
We may try again when our server is upgraded in a few months ...