As an ODA Member we are required to have appropriate and effective arrangements in place for dealing with complaints and enquiries.
The ODA provides general information on common enquiries users have about dating services but will not deal directly with individual complaints which are properly the responsibility of member companies.
In fact, you only have to pay for the services you use, as there are both free and paid services on our site.
Be precise: the more search criteria you complete, the greater your chances are of being contacted by singles who share the same interests as you. Discover our personalised selection of detailed dating profiles. Privacy: The information you provide will be used by International Limited and/or Dating Limited, Meetic’s group companies (by which we mean Meetic, any parent company of Meetic, and any subsidiaries of Meetic or its parent company), and their service providers located within and outside of the European Union (described herein as, the “Meetic Group”) in order to provide you with access to the Meetic Services.
Meet the person who’s right for you thanks to our detailed search.
If we are not able to resolve a complaint, you may submit it through the EU online dispute resolution platform at
Please note that a complaint submitted through the online platform will not be considered unless you have raised it with us first.*Data based on an extrapolation from Research Now survey conducted in April 2018, among a representative sample of 10671 persons aged 18 in the UK, which has been combined with the total population of this age group (Source Eurostat 2018).3% of interviewees have ever been in a relationship with someone they claim having met on Match.